Support

Last updated: 2 Nov 2026

Need help with PersonaFit? Contact our team by email.

Support email

personafit@alteramail.com

To help us respond faster, please include:

  • The email address of your PersonaFit account.
  • Your order number or proof-of-purchase code, if it concerns a payment.
  • A short description and a screenshot of the issue.

Payment issues

Report technical payment issues within 24 hours of payment so they can be handled.

Delete your account and data

Send a deletion request to personafit@alteramail.com from your account email address. Full details are in the Privacy Policy.